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Generating Your First Notice

This tutorial walks you through generating your first LTB notice using OntarioLandlord.

Prerequisites​

  • A property with an active lease
  • Understanding of which notice type you need
  • Review Notice Overview first

Time Required​

5-10 minutes

Example: N4 Non-Payment Notice​

We'll generate an N4 notice for a tenant who hasn't paid rent.

Step 1: Verify Arrears​

Before generating an N4, confirm arrears exist:

  1. Go to Leases
  2. Select the lease with arrears
  3. Click View Rent Ledger
  4. Verify the arrears amount

Example:

  • January rent due: $2,000
  • Paid: $0
  • Arrears: $2,000

Step 2: Navigate to Notices​

  1. Go to Notices in the sidebar
  2. Click Generate Notice

Step 3: Select Lease​

  1. Choose the lease from the dropdown
  2. System shows current lease info

Step 4: Choose Notice Type​

  1. Click N4 - Non-Payment of Rent
  2. Notice requirements display

Step 5: Review Pre-Filled Information​

The system auto-fills:

FieldValue
Landlord NameFrom your organization
Landlord AddressFrom your organization
Tenant NameFrom the lease
Rental UnitFrom the lease
Total ArrearsFrom rent ledger
Arrears BreakdownBy rental period

Review for accuracy.

Step 6: Set Termination Date​

The system calculates:

  • Today's date: January 15, 2026
  • Minimum notice: 14 days
  • Earliest termination: January 29, 2026
  • Must be period end: January 31, 2026

You can accept the suggested date or choose a later one.

Step 7: Review Validation​

The LTB Rules Engine validates:

✓ Arrears exist: $2,000 > $0
✓ 14-day notice: Jan 31 - Jan 15 = 16 days
✓ Termination date: End of rental period
→ VALID

All checks must pass.

Step 8: Generate PDF​

  1. Click Generate PDF
  2. Notice is created and saved
  3. PDF downloads automatically

Understanding Your N4​

Your generated N4 includes:

  • Part 1: Landlord and tenant information
  • Part 2: Rental unit address
  • Part 3: Arrears breakdown
  • Part 4: Termination date
  • Part 5: Signature area (sign before serving)

After Generating​

Step 1: Print the Notice​

Print at least 2 copies:

  • One to serve to tenant
  • One for your records

Step 2: Sign the Notice​

Sign and date the notice before serving.

Step 3: Serve the Notice​

Proper service methods:

MethodExtra Days
In personNone
Mailbox/mail slot+5 days
Email (if agreed)None
CourierNone

Step 4: Record Service Date​

  1. Go to the notice in OntarioLandlord
  2. Click Mark as Served
  3. Enter service date and method

Example: N1 Rent Increase Notice​

Step 1: Check Eligibility​

System verifies:

  • 12 months since last increase ✓
  • 90 days until effective date ✓
  • Increase within guideline ✓

Step 2: Enter New Rent​

  • Current rent: $2,000
  • Proposed rent: $2,050
  • Increase: 2.5% (within guideline)

Step 3: Set Effective Date​

  • Today: January 15, 2026
  • 90 days later: April 15, 2026
  • First of period: May 1, 2026

Step 4: Generate and Serve​

Same process as N4.

Tips for All Notices​

  1. Verify data first - Check arrears, dates, amounts
  2. Use accurate information - Must match records
  3. Serve properly - Follow correct service rules
  4. Keep records - Save proof of service
  5. Track in app - Mark notices as served

Troubleshooting​

"Cannot Generate Notice"​

  • Check validation errors
  • Review requirements
  • Ensure lease is active

"Arrears Amount Wrong"​

  • Verify rent ledger
  • Record any missing payments
  • Check rent amount in lease

"Date Invalid"​

  • Must meet notice period
  • Must fall on period end
  • Cannot be in the past

What's Next​

After serving a notice: