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Arrears evidence bundle

The Arrears Evidence Bundle compiles all financial documentation needed for an L1 application (non-payment of rent).

When you need this​

Generate an Arrears Evidence Bundle when:

  • You've served an N4 and tenant hasn't paid
  • You've filed an L1 application
  • You have an upcoming LTB hearing
  • Mediation is scheduled

What's included​

Cover page​

  • Case parties (landlord and tenant names)
  • Property address
  • File number (if assigned)
  • Hearing date (if known)

Summary of arrears​

  • Current total arrears
  • Breakdown by rental period
  • Last payment received date
  • Time in arrears

Complete rent ledger​

Full financial history showing:

ColumnDescription
DateTransaction date
DescriptionRent charge or payment
ChargesAmount owed
PaymentsAmount paid
BalanceRunning balance

N4 notice copy​

  • Copy of the N4 you served
  • Service date
  • Termination date
  • Arrears amount stated

Payment history​

  • All payments received
  • Payment dates
  • Payment methods
  • References (cheque numbers, e-transfer IDs)

Creating the bundle​

Step 1: Navigate to evidence​

  1. Click Evidence in the sidebar
  2. Click Create Evidence Bundle

Step 2: Select type​

Choose Arrears Evidence Bundle

Step 3: Select lease​

Choose the lease with arrears from the dropdown.

Step 4: Set date range​

  • Start Date: Usually lease start or last zero balance
  • End Date: Current date or hearing date

Step 5: Select N4 notice​

Choose which N4 to include (if multiple served).

Step 6: Add notes (optional)​

Add any additional context or notes you want included.

Step 7: Generate​

Click Generate PDF

Reviewing the bundle​

Before using, check:

  • Tenant name spelled correctly
  • Property address is accurate
  • Rent amounts are correct
  • All payments are recorded
  • Arrears total is accurate
  • N4 dates are correct

Tips for strong arrears evidence​

Be complete​

  • Include all transactions
  • Don't skip partial payments
  • Show full history

Be accurate​

  • Double-check all amounts
  • Verify payment dates
  • Confirm arrears calculations

Be current​

  • Generate close to hearing date
  • Update if payments received
  • Note any changes since N4

At the hearing​

Presenting arrears evidence​

  1. Provide copies to adjudicator and tenant
  2. Refer to the summary page
  3. Walk through the rent ledger if asked
  4. Reference specific exhibits by number

Common questions you may be asked​

  • "Can you explain this rent ledger?"
  • "When was the last payment received?"
  • "Have there been any payments since the N4?"
  • "How did you calculate this arrears amount?"

Tenant disputes​

If the tenant disputes amounts:

  • Refer to specific ledger entries
  • Show payment records with references
  • Explain how arrears were calculated

Updating before hearing​

If the tenant makes partial payments after generating:

  1. Record the payment in OntarioLandlord
  2. Generate a new evidence bundle
  3. Note the updated arrears amount
  4. Bring both versions if needed

Next steps​