Skip to main content

Supported Banks

OntarioLandlord's bank integration supports thousands of Canadian financial institutions through Plaid.

Major Canadian Banks​

All major Canadian banks are fully supported:

BankStatusNotes
TD Canada TrustSupportedSearch "TD"
RBC Royal BankSupportedSearch "RBC"
ScotiabankSupportedSearch "Scotiabank"
BMO Bank of MontrealSupportedSearch "BMO"
CIBCSupportedSearch "CIBC"
National BankSupportedSearch "National Bank"

Digital Banks​

Modern digital banks are well supported:

BankStatusNotes
TangerineSupported-
Simplii FinancialSupported-
EQ BankSupported-
Wealthsimple CashSupported-
KohoSupported-
Neo FinancialSupported-

Quebec Banks​

Quebec-based institutions:

BankStatusNotes
DesjardinsSupportedCaisses populaires included
Laurentian BankSupported-
National BankSupported-

Credit Unions​

Many Canadian credit unions are supported:

Credit UnionStatus
VancitySupported
Coast CapitalSupported
MeridianSupported
ServusSupported
FirstOntarioSupported
DUCASupported
Credit Union Support

Coverage varies. If your credit union isn't listed in Plaid, it may not be supported. Contact support for alternatives.

Finding Your Bank​

Search Tips​

  • Try the full name: "TD Canada Trust"
  • Try abbreviations: "TD", "RBC"
  • Try alternate names: "Bank of Montreal" vs "BMO"
  • Include "Canada" if needed

If Your Bank Isn't Listed​

  1. Double-check spelling
  2. Try alternate names
  3. Your bank may not support Plaid
  4. Contact support for alternatives

Bank-Specific Notes​

TD Canada Trust​

  • Select "TD" or "TD Canada Trust"
  • Works with all TD account types
  • May require 2FA via SMS

RBC Royal Bank​

  • Select "RBC" or "Royal Bank"
  • Personal and business accounts supported
  • May require security questions

Scotiabank​

  • Select "Scotiabank"
  • Works with Scene+ linked accounts
  • May require authentication app

CIBC​

  • Select "CIBC"
  • Personal and Simplii accounts separate
  • For Simplii, search "Simplii Financial"

BMO​

  • Select "BMO" or "Bank of Montreal"
  • All BMO account types supported
  • May require 2FA

Desjardins​

  • Select "Desjardins"
  • Caisses populaires included
  • Works with AccèsD credentials

Connection Frequency​

Different banks have different connection behaviors:

AspectVaries By Bank
Sync Delay0-24 hours
Re-auth RequiredEvery 30-90 days
2FA RequiredSome always, some sometimes

Troubleshooting by Bank​

"Bank Not Supported"​

  • Try alternate search terms
  • Bank may genuinely not be in Plaid's network
  • Contact support

"Authentication Failed"​

  • Double-check credentials
  • Complete 2FA steps
  • Check for bank outages
  • Try again later

"Connection Expired"​

  • Normal for some banks
  • Click "Reconnect"
  • Re-authenticate
  • Connection restored

Alternatives If Unsupported​

If your bank isn't supported:

  1. Manual Payment Entry - Record payments manually
  2. Secondary Account - Use a supported bank for rent deposits
  3. CSV Import - Some banks allow transaction export (coming soon)

Support​

If you have issues with a specific bank:

Next Steps​