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Connecting Your Bank

OntarioLandlord integrates with Plaid to securely connect to your bank account. Once connected, transactions sync automatically and are matched to your tenants.

Why Connect Your Bank?​

BenefitDescription
Save TimeNo more manual payment entry
AccuracyTransactions come directly from your bank
AI MatchingSmart algorithm matches payments to leases
Audit TrailComplete transaction history for evidence

How It Works​

Your Bank → Plaid (secure) → OntarioLandlord → AI Matching → Review & Confirm
  1. Connect - Link your bank account via Plaid
  2. Sync - Transactions are pulled automatically (daily)
  3. Match - AI matches deposits to tenants based on amount, timing, and memo
  4. Review - You confirm or correct matches
  5. Record - Confirmed payments go to the rent ledger

Connecting Your Bank​

Step 1: Go to Integrations​

  1. Click Integrations in the sidebar
  2. Find the Bank Connection section
  3. Click Connect Bank Account

Step 2: Select Your Bank​

  1. Plaid's secure window opens
  2. Search for your bank
  3. Select it from the list

Step 3: Log In​

  1. Enter your online banking credentials
  2. Complete any 2FA verification your bank requires
  3. Credentials go directly to Plaid (OntarioLandlord never sees them)

Step 4: Select Account​

  1. Choose which account receives rent payments
  2. Usually your chequing account
  3. Click Continue

Step 5: Confirmation​

Once connected, you'll see:

  • Bank name
  • Account ending in XXXX
  • Connection status: Active
  • Last sync time

Security & Privacy​

Your Credentials Are Safe
  • OntarioLandlord never sees your banking password
  • Plaid is used by thousands of apps (Venmo, Acorns, etc.)
  • Connection uses bank-level encryption
  • You can disconnect anytime

Supported Banks​

Plaid supports thousands of Canadian banks including:

  • TD Canada Trust
  • RBC Royal Bank
  • Scotiabank
  • BMO Bank of Montreal
  • CIBC
  • National Bank
  • Desjardins
  • Tangerine
  • Simplii Financial
  • And many more...

See full list

Sync Frequency​

SettingDescription
AutomaticDaily sync (default)
ManualClick "Sync Now" anytime

Troubleshooting​

Connection Failed​

  1. Verify your bank credentials are correct
  2. Check if your bank is having an outage
  3. Try again in a few minutes
  4. Contact support if issue persists

Bank Not Listed​

If your bank isn't in Plaid's list:

  1. Check for alternate names (e.g., "TD" vs "TD Canada Trust")
  2. Some credit unions may not be supported
  3. Contact support for alternatives

Connection Expired​

Banks may require re-authentication periodically:

  1. Go to Integrations
  2. Click Reconnect on the bank card
  3. Log in again

Next Steps​

After connecting:

  1. Wait for first sync (usually within minutes)
  2. Review payment suggestions
  3. Confirm matches to record payments
Learn About Payment Matching