Skip to main content

Payment history

There's no separate "Payment History" page — payment records live in the Rent Ledger, organized by rent period rather than as a flat payment list.

Accessing your payment records

  1. Click Rent Ledger in the sidebar (under Finances)
  2. Use the tabs to filter: All Periods, Unpaid, Overdue, Paid
  3. Use the search box to find a period by tenant or property name

What you'll see

Each row is a rent period (not an individual payment), showing status (paid, unpaid, overdue), amount due, and amount collected against it. See Rent Ledger for the full breakdown of what each column and status means, including the Credit on File and Total Cash Collected figures.

Exporting

The Rent Ledger includes an export action for the currently filtered/searched set of periods.

Reconciliation

Use the Rent Ledger for reconciliation:

  1. Filter to the period or tenant you need
  2. Compare to your bank statement
  3. Verify all payments are recorded
  4. Look for discrepancies

Verifying payment for LTB

  1. Find the relevant period in the Rent Ledger
  2. Note the date and amount
  3. For a formal record, use an evidence bundle rather than a manual screenshot

Next steps