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Exporting evidence

Once you've created an evidence bundle, you need to export it for use at hearings or for your records.

Export formats​

PDF (primary)​

The standard format for LTB hearings. Evidence bundles are generated to comply with LTB Practice Directions and include:

  • Cover page with parties, property information, and case summary
  • Auto-generated table of contents with hyperlinks to each document
  • Indexed documents — rent ledger, notices, payment history, maintenance records
  • Page numbers on every page
  • Print-ready formatting

Bulk export​

A bulk-export API exists on the backend, but there's no page or button in the app that calls it — bulk export across multiple cases isn't reachable through the UI today.

Exporting your bundle​

  1. Go to Evidence Exports in the sidebar
  2. Select the lease and bundle type
  3. Choose PDF or ZIP as the format (this choice is hidden — always ZIP — for the Complete package)
  4. Click Generate, then download

Export options​

There's no separate options panel — the only export choice is the PDF/ZIP format toggle described above. There's no Include Photos, Photo Quality, Binding Margin, or Confidential Watermark setting.

Preparing for hearings​

How many copies?​

For in-person LTB hearings:

  • 1 copy for you
  • 1 copy for the adjudicator
  • 1 copy for the tenant (opposing party)
  • 1 extra (recommended)

Total: 4 copies recommended

For virtual hearings​

  • One PDF file
  • May need to email in advance
  • Check LTB instructions for your hearing

For mediation​

  • 2-3 copies usually sufficient
  • May share digitally

Printing tips​

Paper​

  • Use standard letter size (8.5" x 11")
  • White paper preferred
  • Avoid colored paper

Printing​

  • Print single-sided (easier to handle)
  • Use staples or binder clips
  • Don't bind too tightly (needs to lie flat)

Organization​

  • Keep pages in order
  • Don't remove staples at hearing
  • Tab major sections for quick reference

Sharing electronically​

Email​

  • Keep file size reasonable (under 10MB)
  • Use descriptive filename
  • Include brief description in email

LTB portal​

If submitting through LTB portal:

  1. Check file size limits
  2. Follow naming conventions
  3. Submit by deadlines

Managing evidence history​

Viewing past exports​

  1. Go to Evidence
  2. View list of all bundles created
  3. Click to view or re-download

Re-generating​

To update with new information:

  1. Create a new bundle
  2. Same lease/property
  3. Updated date range
  4. Generate fresh PDF

Versioning​

Keep track of versions:

  • Note generation date
  • Save with dated filenames
  • Keep prior versions for reference

Best practices​

  1. Generate close to hearing - Data should be current
  2. Review before printing - Check for errors
  3. Bring digital copy - On phone or laptop
  4. Label clearly - Your name, file number, date

Troubleshooting​

PDF won't download​

  • Check browser popup blocker
  • Try different browser
  • Clear cache and retry

Photos not showing​

  • Ensure photos were uploaded to tickets
  • Try regenerating

File too large​

  • Reduce photo quality
  • Limit date range
  • Generate in sections

Next steps​