Payment Matching
After connecting your bank, OntarioLandlord uses AI to match incoming deposits to your tenants. This saves time and ensures accurate rent tracking.
How Matching Works
When a transaction syncs from your bank, our AI analyzes:
| Factor | Weight | Example |
|---|---|---|
| Amount | High | $2,000 matches a $2,000/month lease |
| Timing | Medium | Deposit on the 1st matches rent due on the 1st |
| Memo/Description | Medium | "E-transfer from John Smith" matches tenant John Smith |
| History | High | Previous payments from same source |
Confidence Scores
Each match suggestion includes a confidence score:
| Score | Meaning | Action |
|---|---|---|
| 90-100% | Very high confidence | Auto-match available |
| 70-89% | Good match | Review recommended |
| 50-69% | Possible match | Manual review needed |
| Below 50% | Low confidence | Likely needs manual assignment |
Reviewing Suggestions
- Go to Payments → Payment Suggestions
- Review each pending suggestion
- For each suggestion:
- Confirm - Accept the match and record payment
- Reject - Not a rent payment (ignore)
- Reassign - Match to a different lease
Match Breakdown
Click on a suggestion to see the match breakdown:
Amount Score: 95% ($2,000 vs $2,000 rent)
Date Score: 80% (Received 2nd, due 1st)
Memo Score: 70% (Contains tenant name)
Historical Score: 100% (3 previous matches)
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Overall: 87%
Auto-Matching
For high-confidence matches (90%+), you can enable auto-match:
- Go to Settings → Integrations
- Enable "Auto-confirm high confidence matches"
- Transactions scoring 90%+ are automatically recorded
Review Regularly
Even with auto-match enabled, review the Payment Suggestions page weekly to catch any errors.
Handling Partial Payments
If a tenant pays less than the full rent:
- Transaction is flagged as "partial match"
- You can confirm and it records as partial payment
- Remaining balance stays on the rent ledger
Handling Multiple Properties
If you have multiple leases with the same rent amount:
- AI uses additional signals (memo, timing, history)
- Lower confidence scores when ambiguous
- Review and assign manually if needed
Tips for Better Matching
- Consistent tenant payments - Encourage e-transfer with name in memo
- Separate accounts - Use dedicated rental income account
- Regular review - Check suggestions weekly